My Dental Care is one of Malaysia’s leading halal healthcare providers, experiencing rapid growth with 26 branches nationwide.
However, the Covid-19 pandemic created a major setback:
Its sister company was forced to close 8 branches, affecting overall business stability.
The company also faced challenges with self-centric behaviors, operational inefficiencies, and revenue generation among newly recruited staff and management.
Our company provided the solution.
We conducted due diligence and financial analysis, followed by a comprehensive restructuring plan with out-of-the-box solutions to stabilize the business.
We designed and delivered customized training, mentoring, and coaching programs for the new staff and management team, focusing on leadership, teamwork, operational excellence, and revenue growth.
A talent development and monitoring system was introduced to track progress and ensure sustainable performance improvement.
The results were transformative:
My Dental Care successfully restructured its operations, strengthened its leadership team, and aligned staff towards common goals.
The company is now better positioned to generate revenues as targeted and continue its growth as a trusted halal healthcare provider.
Through our intervention, My Dental Care turned a crisis into an opportunity—building resilience, stronger teams, and a sustainable growth pathway for the future.