From Crisis to Comeback

My Dental Care is one of Malaysia’s leading halal healthcare providers, experiencing rapid growth with 26 branches nationwide.

However, the Covid-19 pandemic created a major setback;

  • Its sister company was forced to close 8 branches, affecting overall business stability.
  • The company also faced challenges with self-centric behaviors, operational inefficiencies, and revenue generation among newly recruited staff and management.

Our company provided the solution;

  • We conducted due diligence and financial analysis, followed by a comprehensive restructuring plan with out-of-the-box solutions to stabilize the business.
  • We designed and delivered customized training, mentoring, and coaching programs for the new staff and management team, focusing on leadership, teamwork, operational excellence, and revenue growth
  • A talent development and monitoring system was introduced to track progress and ensure sustainable performance improvement.

The results were transformative;

  • My Dental Care successfully restructured its operations, strengthened its leadership team, and aligned staff towards common goals.
  • The company is now better positioned to generate revenues as targeted and continue its growth as a trusted halal healthcare provider.

Through our intervention, My Dental Care turned a crisis into an opportunity—building resilience, stronger teams, and a sustainable growth pathway for the future.

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